Australian and New Zealand Standard Classification of Occupations 1.3

OFFICE MANAGERS organise and control the functions and resources of offices such as administrative systems and office personnel.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:
NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

contributing to the planning and review of office services, and setting priorities and office service standards;
allocating human resources, space and equipment;
assigning work to and monitoring work performance of staff;
managing records and accounts of the office;
liaising with Professionals to coordinate office business and to facilitate resolution of problems;
ensuring office equipment and supplies are maintained;
ensuring compliance with occupational health and safety regulations;
ensuring work complies with relevant government legislation, policies and procedures;
coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision.

Occupation:

512111 Office Manager