Australian and New Zealand Standard Classification of Occupations 1.3

SECRETARIES perform secretarial, clerical and other administrative tasks in support of Managers, Legal Professionals and other professionals.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:
AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:
NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

liaising with other staff to arrange meetings, and to gain and provide information;
preparing reports, briefing notes and correspondence, and proofreading work for typographical and grammatical errors;
maintaining appointment diaries and making travel arrangements;
processing incoming and outgoing mail, filing correspondence and maintaining records;
answering telephone calls, responding to inquiries and redirecting callers;
taking and transcribing dictation of letters and other documents;
greeting visitors, ascertaining nature of business and directing visitors to appropriate persons;
may implement management decisions and maintain records of meetings;
may handle bookkeeping and petty cash functions.

Occupation:

521211 Secretary (General)
521212 Legal Secretary