Australian and New Zealand Standard Classification of Occupations 1.3

TECHNICAL SALES REPRESENTATIVES represent companies in selling a range of industrial, medical and pharmaceutical goods and services to industrial, business, professional and other establishments.

Indicative Skill Level:

In Australia and New Zealand:
Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks Include:

compiling lists of prospective client businesses using directories and other sources;
acquiring and updating knowledge of employers' and competitors' goods and services, and market conditions;
visiting regular and prospective client businesses to establish and act on selling opportunities;
assessing customers' needs and recommending and explaining goods and services to them;
monitoring customers' changing needs and competitor activity, and reporting these developments to sales management;
quoting and negotiating prices and credit terms, and completing contracts and recording orders;
arranging delivery of goods, installation of equipment and the provision of services;
reporting to sales management on sales made and the marketability of goods and services;
following up with clients to ensure satisfaction with goods and services purchased, and resolving any problems arising;
preparing sales reports and maintaining and submitting records of business expenses incurred.

Occupations:

225411 Sales Representative (Industrial Products)
225412 Sales Representative (Medical and Pharmaceutical Products)
225499 Technical Sales Representatives nec