Australian and New Zealand Standard Classification of Occupations 1.3

CREDIT AND LOANS OFFICERS (AUS) / FINANCE CLERKS (NZ) analyse, evaluate and process credit and loan applications.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:
AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3)

In New Zealand:
NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)
In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

analysing information about customers and examining references, credit ratings, investment risks, pay slips and other information against predetermined policy standards;
contacting financial and credit institutions to obtain information about customers;
preparing papers setting out conditions of credit and loans, rates of repayment and loan periods, and providing information about customers' standing to financial and credit institutions;
authorising the approval of credit and loan applications and recommending credit and loan conditions and limits;
keeping records of payments, and preparing routine letters requesting payment for overdue accounts and forwarding these for legal action;
answering inquiries concerning credit standing of customers, loan balances and penalties;
may recommend, approve and arrange mortgages;
may work in a call centre.

Occupation:

552211 Credit or Loans Officer (Aus) / Finance Clerk (NZ)