Australian and New Zealand Standard Classification of Occupations 1.3

HOUSEKEEPERS perform cleaning and housekeeping duties in hotels, motels and other commercial premises, and in private residences.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:
AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:
NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

cleaning the interior of buildings and the immediate outside areas;
sweeping, mopping and polishing floors, vacuuming and shampooing carpets, and cleaning curtains and upholstered furniture;
dusting and polishing furniture, fixtures and fittings;
picking up rubbish, emptying garbage containers, and taking contents to waste areas for removal;
restocking minibars and replenishing items such as drinking glasses, writing equipment, linen and groceries;
stripping and making beds, and changing bed linen;
maintaining kitchens, washing dishes and cooking utensils, and cleaning appliances, cupboards, counters, pantries and floors;
picking up, sorting, washing, drying, ironing and mending linen and clothes;
preparing and cooking meals, setting and clearing tables, and serving food and beverages;
taking care of household pets and plants, receiving visitors, answering telephones, delivering messages, and shopping for groceries.

Occupations:

811411 Commercial Housekeeper
811412 Domestic Housekeeper