Australian and New Zealand Standard Classification of Occupations 1.3

ACCOMMODATION AND HOSPITALITY MANAGERS organise and control the operations of establishments which provide accommodation and hospitality services.

Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:
NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

planning and organising special functions, sporting, gaming and entertainment activities;
directing and overseeing reservation, reception, room service and housekeeping activities;
observing liquor, gaming, health and other laws and regulations;
monitoring quality at all stages of preparation and presentation of food and services;
controlling the selection, training and supervision of staff;
ensuring compliance with occupational health and safety regulations.

Occupations in this minor group are classified into the following unit groups:

1411 Cafe and Restaurant Managers
1412 Caravan Park and Camping Ground Managers
1413 Hotel and Motel Managers
1414 Licensed Club Managers
1419 Other Accommodation and Hospitality Managers