Skip to content Learn about the access keys available for Aristotle.Cloud

Definition

Percentage of patients in each triage category with waiting times less than or equal to the recommended maximum waiting time stated in the Australasian Triage Scale.

Indicator Summary

Numerator

Number of presentations to public hospital emergency departments that were treated within benchmarks for each triage category:

  • Triage category 1: seen within seconds, calculated as less than or equal to 2 minutes
  • Triage category 2: seen within 10 minutes
  • Triage category 3: seen within 30 minutes
  • Triage category 4: seen within 60 minutes
  • Triage category 5: seen within 120 minutes
See more

Denominator
Number of emergency department presentations with valid arrival or triage time and commencement of treatment time recorded
See more
Computation

The Australasian Triage Scale states that presentations in the resuscitation triage category should be treated 'immediately', which for reporting purposes is defined as two minutes or less.

The maximum waiting times for other triage categories are:

  • emergency (category 2) - 10 minutes
  • urgent (category 3) - 30 minutes
  • semi-urgent (category 4) - 60
  • minutes non-urgent (category 5) - 120 minutes …
See more
Disaggregation

2012–13—By hospital by Triage Category

Disaggregation by peer group is limited to Peer Groups A and B, as this is the scope of the collection, and coverage varies for other hospitals by state and territory.

Some disaggregation may result in numbers too small for publication.
See more

Calculation rules

Computation Rule
Description

The Australasian Triage Scale states that presentations in the resuscitation triage category should be treated 'immediately', which for reporting purposes is defined as two minutes or less.

The maximum waiting times for other triage categories are:

  • emergency (category 2) - 10 minutes
  • urgent (category 3) - 30 minutes
  • semi-urgent (category 4) - 60
  • minutes non-urgent (category 5) - 120 minutes

These measures are based on presentations with a Type of visit of 'emergency presentation'.

These measures exclude presentations with a type of visit of 'return visit, planned', 'pre-arranged admission' or 'patient in transit'. Patients who did not wait to be attended by a healthcare professional, were dead on arrival or the triage category was 'not reported' are also excluded.

Patients who left at their own risk or had a missing or invalid waiting time were counted in the number of presentations to emergency departments but not the waiting time statistics.

Presented as a percentage.

Data are not reported for hospitals with less than 5 patients to protect patients’ privacy.

Results are not reported for hospitals with less than 10 patients presenting to the emergency department.

Numerators

Number of presentations to public hospital emergency departments that were treated within benchmarks for each triage category:

  • Triage category 1: seen within seconds, calculated as less than or equal to 2 minutes
  • Triage category 2: seen within 10 minutes
  • Triage category 3: seen within 30 minutes
  • Triage category 4: seen within 60 minutes
  • Triage category 5: seen within 120 minutes
Denominators
Number of emergency department presentations with valid arrival or triage time and commencement of treatment time recorded
Disaggregation

2012–13—By hospital by Triage Category

Disaggregation by peer group is limited to Peer Groups A and B, as this is the scope of the collection, and coverage varies for other hospitals by state and territory.

Some disaggregation may result in numbers too small for publication.

References

Related content

Relation Count
Indicator Sets that include this Indicator 0
Data Sets that are used in this Indicator 0