Reason for non-utilisation of health service code NN

Guide for use:

More than one reason may be selected.

CODE 1 Cost

Includes all cases where a health service was not sought because it was likely to be unaffordable.

CODE 2 Discrimination

Includes all cases of perceived discrimination at a health service, on the basis of factors such as age, sex, disability, religion or culture, etc.

CODE 3 Cultural inappropriateness

Includes cases where a health service was not sought because of a perceived lack of cultural consideration e.g. lack of appropriate interpreter services, or no service provider of similar cultural background available.

CODE 4 Indifference or unwillingness

Includes cases where a health service was not sought because a person either felt that seeking a health service was unnecessary, a person did not want to seek a health service, or a person lacked motivation to seek a health service.

CODE 5 Difficulty in attending health service

Includes cases where a health service was not sought either due to lack of available transport to attend the service or the distance required to attend a health service was perceived as being too great.

CODE 6 Waiting time too long or service not available at time required

Includes cases where the waiting time for a health service (either expected or actual) was too long, or the health service was not available at the required time.

CODE 7 Required service not available in a specific location

Includes cases where a health service was not available in the person’s location e.g. local community area, prison etc.

CODE 8 Too busy

Includes cases where the person was too busy to seek a health service e.g. work, personal or family responsibilities.

CODE 9 Legal reasons

Includes cases where the person did not seek a health service for legal reasons e.g. likely arrest, actual arrest, appearance in court or being in custody.

CODE 10 Intoxication

Includes cases where the person did not seek a health service because they were intoxicated as a result of drug use, alcohol consumption or other causes.

CODE 20 Other reasons

Includes all reasons not elsewhere included.